Staff extremely friendly and informative on things that go beyond service. While I was waiting, I was looking at another car and my service tech was able to give me some general information which I appreciated. The process was seamless, quick, and very professional, as always.

I recently visited the service department and was thoroughly impressed with the level of service I received. From the moment I arrived, I was greeted by Mike Santos who promptly checked me in and updated me on the status of my car's service. Throughout the service process, the communication was excellent, and I was always kept informed of any updates or changes to the service plan. The quality of work was exceptional, and my car was returned to me in great condition. Mike Santos was knowledgeable and professional, and I felt confident that my car was in good hands. ...

Exceptional Service and Aaron was very attentive thru out the process of dropping off and picking up the vehicle.

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Mercedes Benz of San Juan is the most professional dealership I have ever seen. I am so impressed with how every member of the staff uses technology to communicate with the customer. The service advisor, Priscilla Ramos, kept me up to date the whole time my car was being serviced. She gave me multiple ways to reach her if I had any questions. I could even see pictures of my car being serviced! It was ready when she said it would be.I had all the paperwork on line before I came to pick up the car. It was washed ...

Angel guerrero is a truly exceptional asset to MBSJ! His service is definitely one of a kind and he assured great care would be taken of my vehicle! I have never in my years met someone who takes the initiative to help customers and get the ball rolling when there’s a problem. I can’t even begin to express my gratitude no words can describe my satisfaction with Mr.Guerrero’s service! Thank you MBSJ!!!

Very nice facility. Friendly and professional staff. I enjoyed the snack bar. Good coffee and tea.

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Jesse Ortiz Jr. did a great job getting me the car I wanted. Thanks to Jordan for also helping. Very nice facility.

Amazing Service 👏

Excellent service, outstanding staff