Customer Testimonials
Went in and got help from Marco Salas, made my purchase easy and took his time to walk with me show me all the cars I was interested in looking at. Really recommend this dealership.
Best buying experience. Ricardo is very professional, he took his time explaining the entire process. Excellent sales team and service
Ricardo was the best the entire process of my purchase. He went above and beyond to give me the best service. Everyone at the store made me feel welcome and taken care of. 10 out of 10 recommend using Ricardo if you want a hassle free and quick purchasing process. You can tell he genuinely cares and wants the best for his clients.
Awesome service with Marco Salas, on purchasing a new vehicle. Helped us out with everything!
Best customer service in the Valley!
This dealership is amazing. Very courteous, professional, and knowledgeable. Jaime and Humberto are the best!!!!
Humberto was incredibly nice and helpful! Highly recommend
Ricardo González has helped me in the past with other vehicles and he is absolutely the best! This time around as I got my G Wagon, my husband came in and Amanda helped him so we stayed with Amanda. I do regret it, she was kind and nice but she wasn’t much help, we had to come for the vehicle Saturday evening for vehicle and she couldn’t stay to give us the vehicle, and it’s not just any purchase we purchased a G Wagon AMG. I would think she would be more attentive to us, but ...
Thoroughly impressed with my customer experience with Humberto. Strong communication and problem solving. Quickly returns texts and calls. Reminds me of the top-shelf MB experience I appreciated in the late 1990's and early 2000's. +++ was the video from the MB Tech!
I feel a lot better about 75 cents a kWh for 24/7 EV fast charging access** IF your car can reach. I’m sorry for being so livid. I just don’t want to be harmed in Mexico because my car runs out of juice visiting Mexico. The price is fair and an idle fee is only imposed if you’re fully charged and leaving it abandoned. Once again, I am sorry.
Mike Santos is my service representative and he makes sure that my AMG GLS 63 stays in perfect condition! It is 7 years old and still looks and operates like showroom new!
always great service by humberto!!
Very informative and polite . Great customer service .
Great service! Great customer service, thank you Beto and Ray
Great customer service, Humberto Maldonado was a great help with my Mercedes Benz needs. Will definitely be a lifetime customer here at MB San Juan! Not to mention I live an hour away!
Great customer service, Humberto was great. I appreciate the help they provided and Humberto for being a true professional. If I’m ever in the area and need anything I will definitely be back in
I had a great experience in purchasing from MB of San Juan. Joe Trevino went above and beyond in making everything go smoothly. I had made a 5 hour drive from Houston to look at/purchase a vehicle and Mr. Trevino was always in communication with me and even reachable after-hours. He is very courteous, professional, knowledgeable and an overall nice-guy. I highly recommend Mr. Trevino and MB of San Juan. We look forward to working with them again. Also, a big thank you to Frankie in helping get the various systems set up on my car upon delivery. Frankie took ...
Mr Jaime Cantu is very professional, polite, and helpful. I am very pleased with Mercedes-Benz and Mr. Cantu assistance. I strongly satisfied with their professional support and for guiding me in with my vehicle purchase. 100% recommended!!!
I am giving credit where credit is due, They are currently priced 75 cents a kilowatt for EV charging, if your car is fully charged, an idle fee is imposed. I like this system. No complaints, I know I’ve been harsh and I’m sorry about that. This is the only EV charger with night time access. Thank you Mercedes Benz for resolving the issues I’ve been having, once again, I am sorry.
Joe Treviño made the purchase of my vehicle a seamless process. I am 150 miles away from San Juan so he took the time to send plenty of photos and video of the vehicle. He worked hard to get all the paperwork done as quickly as possible as he understood we were driving from out of town. If you are buying a vehicle at Mercedes Benz of San Juan, make sure to ask for Joe Treviño.
Mr, Rey Aldaz was very professional at service department I highly recommend his service.
Very helpful with my purchase and has an amazing staff!
This review is mostly for David, the service representative who always takes care of my concerns. I’ve had several small issues with my car and David has always gone above and beyond to help me resolved them. From getting me access to a loaner vehicle, to dealing with the warranty company and even working with my busy schedule; David has always done an exceptional job. Friendly, courteous, helpful, respectful; these are some of the words to describe David’s service.
Excellent service from Javier! He helped me as much as he could to choose my new vehicle.
(Translated by Google) One of the best vehicles (Original) De los mejores vehículos
My girlfriend Ursula and I drove down to the Rig Grand Valley from Austin Texas to Mercedes Benz Sam Juan to see their inventory. Greeted by Sam Tijerina and Marco Salas. Mercedes Benz San Juan has a variety in their inventory and Marco Salas demonstrates us a 2025 CLA 250, his product knowledge is very full of knowledge,Sam Tijerina and his staff all the way to Frankie have Amazing Customer Service,They make you feel at home,”Famil” we did not waste our time We Happily Drove Away in a 2025 CLA 250!!!!!!!Love you guys see you soon for another purchase!!!!!!!!!
Marco Salas and Sam Tijerina pulled out the red carpet for us as soon as we entered the dealership!! Entire staff was friendly and genuinely happy for my purchase. In the future, I will return. Thank you for being efficient, kind, knowledgeable, and going above all of my high standards with customer service. This dealership, by far, gave us the best deal. Drove from Austin to personally meet with these two gentleman that were highly recommended. Regards, Orlando and Ursula 🤗
Good
Sam and Isaiah are a great pair that work great together at the Mercedes Benz dealership! I highly recommend Isaiah to get a car, we will be going back soon and finalize what vehicle we want to get!
(Translated by Google) Thank you very much Geo and Modesto for your great help. Excellent service as always. (Original) Muchas gracias Geo y a Modesto por su gran ayuda. Excelente servicio como siempre.
Staff was very attentive and friendly. Explained everything we needed to know about the vehicle. Will def go again for my next vehicle purchase
I recently purchased a vehicle from MBoSJ. Joe Trevino was amazing at assisting me throughout the purchase process. Can't say enough about the exceptional customer service from him and the entire staff at Mercedes Benz of San Juan.
Great service highly recommend Javier Hinojosa as a sales rep.
Zoyla and I was able to get the car we wanted 7-27-24 with the help of Geo Flamenco. Geo has now helped us with 2 -E Class cars. A true professional highly Customer oriented sales pro. We recommend him to anyone wanting a new MB auto.
It is awesome!!! Angel does not make you wait in line they get he even gets me a coffee or drink of my choice while I sit! He is also super proactive and tells me when I’ll need to replace my tires and get an oil change!
I had an amazing experience with Isaiah. He answered all my questions with patience and expertise. Thank you!! I highly recommend Isaiah Calzada to anyone in search of a great car-buying experience!
I highly recommend MBOSJ they have very helpful and friendly people and A+ service from Javier Hinojosa made my buying experience very pleasant i will be buying from them again in the future.
I recently purchased a 2024 GLA 250 from Mercedes Benz of San Juan, and I couldn't be happier with the experience. The professional consultant, Isaiah Calzada, provided exceptional service. They were knowledgeable, patient, and truly listened to my needs. Throughout the process, Isaiah went above and beyond to ensure I found the right vehicle, explaining features thoroughly and making the entire transaction smooth and straightforward. Their professionalism and genuine interest in customer satisfaction made all the difference. I highly recommend Mercedes Benz of San Juan and specifically commend Isaiah Calzada for their outstanding assistance. Thank you for making car shopping a ...
Awesome coffee bar and great service
Dear Joe Trevino, Thanks so much again for your help with the purchase of my new AMG C 43. I purchased my C 43 in May at Mercedes Benz San Juan, where my wife and I were lucky to meet you. I can truly say, that my wife and I were very impressed with your friendly and caring approach. Your knowledge of the vehicle made the purchasing process easy as you answered all our questions. Because you were so professional and attentive, my wife encouraged me to purchase the car the day we met. I have recommended the San Juan Mercedes Benz ...
I recently had the pleasure of purchasing a car from Isaiah, and I couldn't be happier with the experience. From the moment I walked into the dealership, Isaiah made me feel welcome and valued. His knowledge about the cars was impressive, and he took the time to understand my needs and preferences. Isaiah's patience and professionalism stood out as he answered all my questions and guided me through the process without any pressure. He truly went above and beyond to ensure I found the perfect car. I highly recommend Isaiah to anyone looking for a smooth and enjoyable ...
Amazing experience at Mercedes-Benz of San Juan. From the salesman Javier Hinojosa to the Finance Manager, everything on point....thank you!!!
Can I give you all more than 5 stars?!! Seriously! Best car buying experience we have ever had. Our salesperson, Jesse O excels in customer service taking extra steps to ensure our happiness with our decision and making the overall experience amazing. MBOSJ is now our preferred dealership with Jesse O as our salesman!
Had a great experience they made me feel very comfortable buying a vehicle and I was treated very well and I really appreciate that experience.
Great experience with my service advisor. I came in for service on my car and service was done quick and efficiently.
Excellent service Mr. Javier was super friendly and helpful. 100% Recommend
Josh Escamilla's exceptional service was a breath of fresh air amidst the scorching hot weather. During my emergency trip to Dallas, I entrusted my GLE for a meticulous 5-point inspection, and to my delight, Joshua not only handled the technical aspect with finesse but also took it upon himself to ensure the vehicle was immaculately washed and vacuumed. His attention to detail left my car sparkling and shining, elevating my overall experience. I felt genuinely valued and welcomed, fully prepared for my upcoming road trip thanks to Josh's exemplary service! Thank you so much!
I have always received the best customer service at Mercedes Benz of San Juan. Angel Guerrero is always welcoming, professional, and patient. I have been a customer here for almost ten years and I would not buy a Mercedes anywhere else.
Loved our experience with Javier. He truly made our purchase so easy and helped so much!
Great service!
(Translated by Google) Excellent attention received by Mr. Javier Hinojosa (Original) Excelente Atención recibida por el Sr Javier Hinojosa
It’s been great! Every situation and/or question I have had has been received respectfully and accordingly. Isaiah Calzada has been a big help as, never failing to assist me in anyway. Overall great experience.
Hello everyone 2 months ago I started looking for a gas saver car. So I went into the internet looking for one. I signed up & got a call right away. I was assigned with isiah from Mercedes in San Juan. Isiah helped me from start to finish he never left my side. I explained Isiah that I didn’t have good credit. He still gave me confidence to go in & see what else we can do. He went over the policy & explain what we were purchasing. We would ask questions & He even gave us his honest opinion. ...
thank you Jesse for the amazing experience in getting my car amazing service for convincing my parents for my new car !!!!
Humberto was very helpful and was able to get my vehicle fixed in a timely manner.
Joe Trevino was absolutely stellar! His customer service was top-notch, and he went above and beyond to ensure I had a fantastic experience. He was knowledgeable, attentive, and incredibly helpful throughout the entire process. I would also like to thank Frankie for helping me out. Thanks to Joe, I drove off in my dream Benz feeling like a million bucks! Highly recommend his service to anyone in the market for a new ride. - Andres
I recently had the pleasure of working with Isaiah Calzada while purchasing my new truck, and I cannot recommend him highly enough. From the moment I walked into the dealership, he provided outstanding service. His patience, attentiveness, and professionalism made the entire buying process smooth. Isaiah went above and beyond to ensure I was fully informed and sent updates regarding the truck. If you're in the market for a new vehicle , I highly recommend seeking out Isaiah Calzada for an exceptional experience.
Great service thanks Jose gonzales
Thank you Mercedes-Benz of San Juan for the good service you have especially Jose Gonzalez he bring me a loaner and he take my car to service immediately excellent work
Great service from Isaiah Calzada made my purchase so smooth, i highly recommend Mercedes of San Juan
Isaiah is a great help he’ll do the most for his clients!
Our experience at Mercedes Benz of San Juan was Amazing, Isaiah was Absolutely so experienced and explained the whole process from the time we stepped in to the time we drove off with our new Mercedes Benz GLE Isaiah gave us a little bit of History on Mercedes Benz Store & how he became employed @Mercedes Store. He also showed us around the store, He's not just your average Salesperson He builds Repore & pays attention to detail and that makes us want to come back, The service he gave us was second to none! Thanks Again Isaiah, Rosie ...
Cindy was super friendly and helpful! Great customer service!
The best service with Jose Gonzalez of Mercedes Benz of San Juan I'll be going back for sure thanks Jose Gonzalez
Cindy Sosa was a very professional and friendly valet/greeter.
Cindy was made me feel welcomed from the moment she greeted us, excellent experience
Cindy was very welcoming and helpful!
We purchased a 2024 E350 from hector and the process was super smooth. Got the deal done over the phone and drove down from Corpus Christi. When we arrived the car was ready to go with a black bow on the hood for my fiancé. Will definitely buy from hector again. Highly recommend this dealership.
The staff was great. They made the entire process easy, enjoyable and stress free. Joe Trevino was exceptional. Mercedes Benz of San Juan is lucky to have him.
(Translated by Google) Isaiah road 100/100👍🏼👍🏼 (Original) Isaiah calzada 100/100👍🏼👍🏼
Isaiah calzada great consultant.
Great customer services ❤️
Isaiah calzada was awesome
(Translated by Google) Excellent service from Mr. Javier Hinojosa (Original) Exellente servicio el Sr. Javier Hinojosa
Hector Morales was great help assisting me with my new Mercedes-Benz purchase simply the best went above and beyond
Best service from any dealership everyone who helped me went above and beyond. I love with Mercedes Benz San Juan
Went in and received great service from Cindy S. She was super friendly and helpful. Would recommend her services.
By far the best dealership experience i’ve ever had! Jesse was exceptional and did everything he could to make sure we left happy and we sure did. we will forever be grateful for Jesse and everyone else’s help !!
Isaiah Calzada went above and beyond for me. He took the vehicle to my job site, sent me personalized videos of the car specs, respected my time and was a true professional. The finance process was very smooth! Kindest, most helpful sales person I’ve ever encountered. HIGHLY RECOMMEND
Angel was no like other salesperson I ever encounterd. I recomend him all day long. 10 out of 10 rating in my book.
Javier was very welcoming and helpful!
Great service.
(Translated by Google) Miss Ana Gallegos. Perfect attention and very dedicated to his work (Original) Señorita Ana Gallegos. Perfecta atención y muy dedicada a su trabajo
Great experience and everyone was friendly.
very happy with the experience. Mr Treviño was very helpful.
Exceexcelent customer and maintenace service. Friendly People.
Great and professional service was assisted by Joe Franco. He was patient and very clear answering all my questions. He definitely has the knowledge and experience we needed. If you are interested in buying, he is your salesman. Thank you joe franco for the excellent service!!
Joe Franco had great customer service and was able to get me a sweet deal on a used BMW!
When you want excellent service, go to Joe.
Joe Franco went above and beyond. Very happy with his service, he truly makes Mercedes Benz of San Juan the place to go. He will forever have my service.
Nice