Customer Testimonials

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Google Feb 20, 2024

Awesome process and service from Priscilla! Very patient and kind. She is the go-to!

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Google Feb 20, 2024

Great service!

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Google Feb 20, 2024

Priscilla in service was very helpful and knowledgeable.

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Google Feb 20, 2024

Thank you so much for the great customer service Priscilla

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Google Feb 20, 2024

Really nice experience was very good at explaining everything to me and get me car back, thanks Priscilla

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Google Feb 20, 2024

Come Visit the BEST IT Tech at MBSJ Jesse Villarreal !!!!!!

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Google Feb 18, 2024

Josh Escamilla and Mr. santos were a great help!!’ Thank you all so much for the hospitality and your services!

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Google Feb 17, 2024

Ive been to lots of car dealerships. Mercedes of San Juan, is by far one of the friendliest. No push sales staff. Even their accounting department is super friendly and easy to work with, especially Annica M. I recommend buying a car here or simply taking your Mercedes to be worked on here. All around great people.

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Google Feb 17, 2024

(Translated by Google) We bought a car recently, we really enjoyed the experience. Lots of friendly staff. especially Annica Mendiola from the accounting department. (Original) Compramos un auto recientemente, realmente disfrutamos la experiencia. mucho personal amable. especialmente Annica Mendiola del departamento de contabilidad.

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Google Feb 17, 2024

Ricardo was very attentive and walked me through the whole process in purchasing my vehicle

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Google Feb 17, 2024

(Translated by Google) Very good service.. especially the saleswoman Amanda, she helped us with a lot of detail in our purchase, I recommend her 100% (Original) Muy buen servicio .. especialmente la vendedora Amanda ella nos ayudo con mucho detalla en nuestra compra la recomindo 100%

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Google Feb 16, 2024

Double the excellence with two incredible product concierges at Mercedes-Benz! Both Frank and Jeremiah showcased an impressive knowledge of the vehicles, providing a seamless and informative car-buying experience. Their professionalism, attention to detail, and genuine enthusiasm made the entire process enjoyable. A dynamic duo that exceeded expectations, ensuring I drove away with confidence and satisfaction. Highly recommend this both of these individuals for anyone seeking an unparalleled car-buying journey!

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Google Feb 15, 2024

Been interested in a Mercedes for a while now and Amanda de la Garza always goes above and beyond to help us with our questions and buying process.

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Google Feb 15, 2024

great service from Adan Aguirre in the parts department!

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Google Feb 15, 2024

Took my vehicle for service and Ricardo Flores did an awesome job. He's a great auto technician and would recommend his work.

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Google Feb 15, 2024

Rick Flores in service is the best employee at this place. Always makes sure than my car is well taken care of. Always goes above and beyond.

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Google Feb 15, 2024

Thanks for all your help, Adrian Gonzales

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Google Feb 15, 2024

Rick Flores in the service and parts department is the best employee at this dealership. People like him are what make repeat customers like myself come back. He’s humble, kind, authentic, and goes above and beyond in customer service time and time again. He always makes sure to do a thorough job on my car. He’s not trying to rip me off, waste my time, cut corners, or upsell me. He genuinely cares about your car like it’s his own. He takes his time and does a fantastic superior job every single time. Thank you Rick for ...

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Google Feb 15, 2024

I love this place, but Ashley in the acct department is amazing. She helped me rescue my dog out of my locked GLA250!!!

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Google Feb 15, 2024

Amanda DLG is the best. Helped me get into a sweet new Benz!

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Google Feb 15, 2024

Mercedes Benz in San Juan is one of the best places I’ve taken my car for service in parts. Adrian was the name of the man who helped me, and he provided me with exceptional service. As far as how the process went, it was very quick and efficient.

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Google Feb 15, 2024

Love the service here. Definitely coming back when I’m ready to buy. Amanda De La Garza was very helpful and knowledgeable. Felt like I was buying a car from a family member. Extremely satisfied with the service.

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Google Feb 15, 2024

Adrian Gonzalez at Mercedes Benz - San Juan is always so knowledgeable and goes above and beyond to address and resolve any issues or questions that arise!

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Google Feb 15, 2024

Amanda was great!

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Google Feb 15, 2024

Adan Aguirre in the parts department was extremely helpful, and had an excellent attitude with all my part needs.

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Google Feb 15, 2024

Experience excellence in service! Make sure to stop by Mercedes Benz and ask for Annica. She provides top-notch assistance that's sure to leave you impressed!

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Google Feb 15, 2024

I love walking into the parts department! They always go above and beyond to help me with everything that I need! I was recently there to shop for gifts and walked out with more than I should have lol!! Thank you Mr. Aguirre and parts dept for your assistance!

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Google Feb 15, 2024

Amazing service, thank you Annica!

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Google Feb 14, 2024

Visit Annica ! Great service .

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Google Feb 14, 2024

Thank you for your outstanding customer service Adrian Gonzalez. My new GoTo guy for all my Mercedes parts. You sir will get recommended to my friends and family.

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Google Feb 14, 2024

Annica is amazing at what she does and always lends a helping hand. If you’re ever at MB of San Juan, you know you’re in good hands with her.

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Google Feb 14, 2024

I had the best experience with Amanda de la Garza she is truly amazing!

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Google Feb 14, 2024

Exceptional service from Rachel, she is so welcoming, kind spirited , and really made my overall experience top 5 star! Thank you Rachel for all you do

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Google Feb 14, 2024

I had an amazing experience with Amanda. She answered all my questions/concerns and everything went smoothly. Thank you Amanda, you’re the best!

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Google Feb 14, 2024

Amanda De La Garza was truly the best, great to work with!

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Google Feb 14, 2024

My sales Women Amanda de la Garza is simply the best if you need a car she’s the one to go too.

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Google Feb 14, 2024

I had a wonderful experience. Amanda was very helpful and assisted me in buying a vehicle for my fiancé. Happy wife, happy life 😎

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Google Feb 14, 2024

Amanda de la Garza is the best she offers great service and quick responses!!

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Google Feb 14, 2024

I wholeheartedly recommend Amanda to anyone in search of a reputable and trustworthy car seller. The exceptional service, expertise and genuine care for customers sets her apart from the rest. The level of customer service I received was unparalleled. I am extremely satisfied with my purchase and will undoubtedly return for any future car needs.

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Google Feb 14, 2024

The best person Amanda 🙌🏼🙌🏼the way she takes care of her customers and she gets you the best deals ❤️❤️

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Google Feb 14, 2024

Stopped by Mercedes- Benz of San Juan and spoke with Amanda. She is very knowledgeable on all the vehicles. We plan to visit again and lock-in a deal with her. Ask for Amanda!

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Google Feb 14, 2024

Amanda is the best, I send all my friend and family to her!

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Google Feb 12, 2024

Special Thanks to David Casados! Really helped me out with all my questions about a first time purchase on a luxury vehicle. Definitely recommend MB of San Juan.

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Google Feb 10, 2024

(Translated by Google) I had an exceptional experience at Mercedes-Benz of San Juan, Texas. From the moment I walked through the door, I felt welcomed and cared for by the friendly staff. His professionalism and knowledge of Mercedes-Benz vehicles was impressive. The purchasing process was smooth and uncomplicated. The sales team was patient and willing to answer all my questions, making sure I found the perfect car that fit my needs and preferences. Additionally, they offered flexible and competitive financing options. (Original) Tuve una experiencia excepcional en Mercedes-Benz de San Juan, Texas. Desde el momento en que entré por la ...

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Google Feb 10, 2024

Rachel is very helpful and professional, always with a great attitude.

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Google Feb 8, 2024

Rachel was amazing!! Thank you so much for the outstanding service!! I truly appreciate it!!

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Google Feb 8, 2024

Any time I’ve called Mercedes Benz I’ve had the pleasure of speaking with Rachel. She’s very warm & personable. Great Customer Service!!!

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Google Feb 6, 2024

Geo offers excellent customer service. Very friendly and knowledgable.

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Google Feb 5, 2024

Looking for a luxury vehicle or have a budget in mind? Geo is the man you want assisting you, will definitely go the extra mile for you!

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Google Feb 5, 2024

Best experience ever! Geo Flamenco helped me get my dream car sooner than expected. If you are looking for a luxury car and an awesome experience please visit him.

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Google Feb 5, 2024

I would like to state the Great Customer Service Mrs. Rachel Loredo in Service has. This lady has Excellent Customer Care and Professionalism I felt with great confidence and well welcomed !! I Highly recommend this Location. Keep up the Great Work and Leadership that you have !!

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Google Feb 5, 2024

Awesome service that Miss Racheal loredo had. She makes the customers feel at home!! Which is something that is awesome that sometimes is hard to get in a Business, But Miss. Rachel has what it takes !

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Google Feb 4, 2024

Racheal is AMAZING! She is always available to answer all my questions. She has always done the most to make my car experience easy. The only person I would recommend buying a vehicle from 🥲❤️

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Google Feb 4, 2024

Rachel is alway, Amazing! She goes beyond the needs of helping me out. I can always count on her.

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Google Feb 4, 2024

Rachel Loredo is very professional and always takes great care of my concerns.

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Google Feb 4, 2024

Rachel Loredo always offers me great professional service. Rachel is a great asset to your dealership.

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Google Feb 4, 2024

Best experience, Thank you Mr.Jaime Cantu!!

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Google Feb 4, 2024

Excellent. Service with Joe trevino.

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Google Feb 4, 2024

Looking for a Mercedes Benz? Jesse Ortiz is your man! Jesse provided us with great customer service and made sure to explain everything to us thoroughly! Make sure to ask for Jesse!

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Google Feb 4, 2024

Hector Morales and Modesto Montemallor are so amazing! Drove all the way down from Houston, they made it so easy to purchase my first luxury car.

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Google Feb 3, 2024

(Translated by Google) The best service and the best attention from Geo Flamenco, he helped me a lot in choosing the vehicle, making everything easier for me, advising me, answering all my questions in the best way, I recommend that you go with him since without a doubt he will give you the best attention (Original) El mejor servicio y la mejor atención de Geo Flamenco, me ayudó muchísimo escogiendo el vehículo, fácilitandome todo asesorandome contestando de la mejor manera todas mis dudas, recomiendo que vayan con el ya que sin duda alguna les dará la ...

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Google Feb 2, 2024

Thank you Mike Santos from Mercedes-Benz of San Juan. As usual you provided us with excellent customer service. I had a screw in my tire then a blowout of my spare tire while driving. I was back driving with my new tire in no time. All concerns were taken care of and my vehicle was towed to dealership, tire replaced and my vehicle delivered to me at work. Thank you Mike for making the ordeal as easy as possible. We can always count on you and the dealership for professional, courteous and trustworthy service.

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Google Feb 2, 2024

Best service ever. David Casados the best ! I strongly recommend MB of San Juan !!

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Google Feb 2, 2024

Had an excelent experience choosing a vehicle that would fit our busy life's. Thankyou Ricardo Gonzalez very knowledgeable and greatly recommend going to him for your next purchase.

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Google Feb 2, 2024

I could not be happier with my results. Izzahi did an excellent job!!

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Google Feb 2, 2024

Mercedes-Benz of San Juan has some of the best service advisors known to mankind. David Casados has an extensive knowledge of vehicles and will walk you through every step of the way to make sure you’re taken care of. David was extremely helpful, polite, and forthcoming which put me at ease while leaving my vehicle behind. Again thank you David for all you did and to which I’m proud to be part of the Mercedes family knowing good people like your self still exist in the world.

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Google Feb 2, 2024

(Translated by Google) The best team and the best service by Samuel tijerina, highly recommended (Original) El mejor equipo y la mejor atención por Samuel tijerina, súper recomendado

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Google Feb 2, 2024

(Translated by Google) Excellent service, attention from Samuel Tijerina at Mercedes Benz of San Juan and his highly recommended team, the best attention you can have… (Original) Excelente servicio, atención de Samuel tijerina en mercedes Benz of San Juan y su equipo súper recomendado la mejor atención que puedes tener…

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Google Feb 1, 2024

David Casados was incredibly helpful. Awesome addition to the team

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Google Feb 1, 2024

great service from ivan! i love my jacket so much! he even went the extra mile and delivered it to my work!

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Google Feb 1, 2024

(Translated by Google) The best of the best without a doubt the Mercedes-Benz team of San Juan, great experience, highly recommended (Original) Lo mejor de lo mejor sin duda alguna equipo Mercedes-Benz de San Juan gran experiencia muy recomendados

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Google Feb 1, 2024

I would like to thank the people that many times go unnoticed but that make a big impact. I frequently have tire issues and I happened to be at mbsj when my vehicles tire had a nail in it. Ivan the service director made sure I was taken care of and the technician Gabriel did an amazing job in getting it done asap! I can say with confidence that not only do they take care of you asap in the service department but they make sure that you are driving safely as well. Thank you!!!

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Google Feb 1, 2024

Mr. Samuel Tijerina and Mercedes-Benz of San Juan team, I want to express my sincere gratitude for the exceptional service I received at your dealership. The personalized attention and professionalism of your entire team made my experience truly outstanding. Thank you for your dedication to excellence and for making the purchase of my vehicle such a pleasant experience. I am delighted with the service they provide and I will definitely recommend Mercedes-Benz of San Juan to family and friends.

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Google Feb 1, 2024

Great service with the parts manager Mr. Ivan Corona always goes an extra mile.

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Google Feb 1, 2024

I recently visited MB of San Juan for my car's service needs, and the experience exceeded my expectations. From the moment I arrived, the staff displayed a high level of professionalism and customer service. Rey in the service department deserves a special shout-out for his outstanding assistance. He not only demonstrated a deep knowledge of automotive maintenance but also went above and beyond to ensure my concerns were addressed promptly and thoroughly. Rey's friendly demeanor and commitment to customer satisfaction truly set this dealership apart. I highly recommend this dealership and a big thanks to Rey for making ...

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Google Feb 1, 2024

Rey in service is the best. Ask for him. You’re welcome.

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Google Feb 1, 2024

I took my vehicle in for service. Rey was very helpful and communicative. They also washed my car! Ask for Rey

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Google Feb 1, 2024

(Translated by Google) I took my car in for service. Rey attended to me. He was very kind and attentive. excellent service and 10 Spanish (Original) Lleve mi carro a servicio. Rey me atendió. fue muy amable y atento. excelente servicio y su español de 10

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Google Feb 1, 2024

I've been a part of the Mercedes Benz of San Juan family for over 14 years now and every experience is better than the previous. The impecable service and first class treatment always exceeds expectation. I highly recommend Marco Salas for all your consultation needs, as he is highly qualified and knowledgable when it comes to anything and everything Mercedes Benz.

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Google Feb 1, 2024

Great presentation by all. We had a seamless purchase and everyone was kind and friendly . Big thanks to Angel, Momo and Josh ! Great service !

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Google Feb 1, 2024

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Google Feb 1, 2024

Pricila F. was awesome with the help, totally recommend to go with her 😊👍🏻👍🏻👍🏻

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Google Feb 1, 2024

Visit Mike Medina, 7 years of experience ! always delivers

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Google Feb 1, 2024

Mike Medina is the guy to go!!

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Google Feb 1, 2024

Visit Mike Medina. great service !

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Google Feb 1, 2024

Mike Medina is the guy to go with! been there 7 years and always helps us out

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Google Feb 1, 2024

Very quick and easy process working with Priscilla. Great job with updates and keeping me informed through out the service process.

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Google Feb 1, 2024

Priscilla always takes care of my vehicle maintance issues .. very professional and on time .

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Google Feb 1, 2024

Great experience, from the moment I drove in to the time I picked up my vehicle. Priscilla was very friendly and knowledgeable. Will definitely come back asking for her on my next visit.

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Google Feb 1, 2024

Mercedes Benz in San Juan has the best customer service. More importantly the service dept is what really brings me back to the dealership to maintain my vehicles. Priscilla Flores goes above and beyond everytime making service visits pleasant and easy. Great job Mrs Flores and thank you for all you do !!

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Google Feb 1, 2024

Priscilla showed AMAZING customer service. She was honest and straight forward but most importantly very helpful/knowledgeable. Will definitely be coming back just due to how she treated us!! 10/10 ⭐️⭐️⭐️⭐️⭐️

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Google Feb 1, 2024

Priscilla was very helpful with my experience! Understanding with time

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Google Feb 1, 2024

This guy is so easy to work with. I go back to Joe every time. Be sure to ask for him if you want the right guy to help you.

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Google Feb 1, 2024

The barista ashley, AMAZING!!! Her smile is contagious and is so welcoming! The caramel mochiato, too good

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Google Feb 1, 2024

Pricilla Flores in The service department at the Mercedes-Benz dealership in San Juan Texas is outstanding. Alongside The staff they are highly skilled and knowledgeable, ensuring that any maintenance or repairs are done efficiently and effectively. They provide top-notch customer service, going the extra mile to keep customers informed and satisfied. The service advisors are friendly and helpful, addressing any concerns or questions promptly. The technicians are experienced and thorough, ensuring that all work is done to the highest standard. Whether it's routine maintenance or more complex repairs, the service department at the Mercedes-Benz dealership in San Juan Texas ...

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Google Feb 1, 2024

David Casados from the service department was very friendly. He gave me an estimate time for car repairs, how much cost would be, and provided warranty information. He provided great help and professionalism.

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Google Jan 31, 2024

I went in to browse a few cars here and there. Checked out the used car section. At this point I became relatively parched. Decided to hit up the concession stand where Ashley who was the barista, was an absolute angel! Big smile. Full of laughs and humor. Kept the conversation going and stayed engaged. I would absolutely go on my day off just to sip some coffee and talk with her

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Google Jan 31, 2024

I had the great pleasure of meeting Ashley Villanueva as I walked around looking at all the beautiful vehicles. She was welcoming and easy to get along with. Thank you Ashley for the great cup of coffee! Great Customer Service!!

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Google Jan 31, 2024

Ashley is great!

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Google Jan 31, 2024

Mercades Benz in San Juan is such a wonderful experience and it’s not only because of the amazing cars but because of the people who help behind the scenes to get those cars prepared and help with every detail you have pertaining to your vehicle! Andres Chapa is such an amazing service coordinator any question any concern Andres will find a way to help & solve right away to the best of his abilities.


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