Both Mercedes-Benz and the National Highway Traffic Safety Administration (NHTSA) are tireless in their efforts to keep you safe, which is why any potential safety issues are taken very seriously. If Mercedes-Benz or (more rarely) the NHTSA are made aware of a safety issue with any Mercedes-Benz model, an investigation may be pursued. If the investigation turns up a defect that creates an unreasonable risk to your safety or causes your vehicle not to meet safety standards, Mercedes-Benz will issue a recall notice.
The recall notice that Mercedes-Benz issues will be sent by first-class mail. This notice will alert you of the recall, let you know what safety issues the safety-related defect may cause, and tell you the steps you should take to have the troublesome component repaired or replaced. If you believe that your Mercedes-Benz may have an open recall, but you have missed this notification, you can always use this online tool to check the recall database. Enter your vehicle’s 17-digit VIN and click to search the database. You will be able to see if your Mercedes-Benz model has had any recalls within the past decade that have not been addressed.
The service center at Mercedes-Benz of San Juan is open weekdays from 7:30 am to 6:00 pm and Saturdays from 8:30 am to 5:00 pm, and you can schedule a service appointment any time online! For minor maintenance, you can bring your vehicle by our Express Service department, which is open Monday through Friday from 8:00 am to 5:00 pm. We look forward to seeing you soon, so schedule your service appointment at Mercedes-Benz of San Juan!
Edinburg, TX • McAllen, TX • Pharr, TX • San Juan, TX